Our Corrections Promise

We work carefully, but we will get things wrong from time to time. A betting term may be explained imprecisely, a game format may change after we write about it, or a number may simply be mistyped. When that happens, we would rather hear about it and fix it than leave a reader with the wrong idea. This page explains how we handle corrections.

What counts as a correction

• A factual error, such as a wrong rule, a wrong calculation or a misdescribed product.
• Information that was right when published but is now out of date.
• A wording that could reasonably mislead a reader, even if it is technically accurate.
• A missing caveat, for example a margin or condition we should have mentioned.

Differences of taste, such as preferring one game over another, are welcome as feedback but are not corrections.

How to report a mistake

Email us via the address on our contact page. Please include the address of the page, the sentence or figure you think is wrong and, if you can, where you found the correct information. Official rules pages, regulator notices and published game information are the most helpful sources.

What we do next

1. We acknowledge the message when we reply, usually within a few working days.
2. We check the claim against the original source rather than taking either version on trust.
3. We fix the article if the report is right, and update its modified date.
4. We append a brief correction line at the foot of the article when the change affects its meaning, describing what was changed.
5. We tell you what we decided, including when we decide not to change anything and why.

Small fixes

Typos, broken formatting and small wording improvements that do not change the meaning are fixed quietly, without a note. Everything else is treated as a correction.

Calculations

Whenever an article shows its working, as our lottery and poker articles do, we recheck the whole calculation when a reader questions any part of it, not just the line they flagged. The same applies to conversion tables such as the one in making sense of odds.

Our side of the promise

We will not quietly rewrite an article to hide that it was wrong, and we will not argue with a reader who is right. Corrections are part of the job, and a site about odds and margins should be especially careful with its own numbers.